Troubleshooting

Barcode Not Showing on Label

Printed labels are missing the barcode. The two root causes are empty barcode data on the product, or a barcode format that doesn't match the data (e.g., EAN-13 expects 13 digits).

Verified

There are two reasons a barcode area renders blank on a printed label:

Printed label with text and price but a blank area where the barcode should appear

Cause 1: The product has no barcode value

If the product variant’s Barcode field is empty, BarcodeMan has nothing to render — the barcode area stays blank.

Fix:

  1. Check the product variant in your store admin and confirm the Barcode field has a value.
  2. To fill missing values in bulk, use the SKU and Barcode Generator.

Cause 2: The barcode format doesn’t match the data

Each barcode format expects a specific data shape. If your data doesn’t fit, the barcode won’t render.

FormatAccepts
EAN-13Exactly 13 digits
UPC-AExactly 12 digits
CODE128Almost anything (digits + letters)

Fix:

  1. In the template editor, select the barcode element and check the format dropdown.
  2. Either change your data to match the format, or switch the format to CODE128 as a flexible fallback.
  3. See Barcode Format Guide for the full reference on each format.

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