Help / BarcodeMan / Troubleshooting Search box disabled in Product selection Re-enable product search by clearing the active collection or saved-search filter in the matching interface. Verified Apr 18, 2026 On this pageOn this pageRe-enable search A collection filter can disable product search in either interface. The new interface also supports Saved Search filters. Re-enable search Which screen do you see? Choose the description that matches your app to see its steps. New interfaceAll products with Collection and Saved Search Earlier interfaceImport by products with an applied Collection filter New interface In Product labels → All products, reset Collection and Saved Search to their empty/default options. Clear whichever is active; resetting Collection alone will not clear a saved search.You can then type in Search products again. Earlier interface In Import → Products, remove the applied Collection filter from Import by products. Search and sorting become available again.To select a collection instead, clear the search text first. See Search and filter products for the complete workflow. Questions about this article? Email our team. Send feedback →